Terms & Conditions

Registration and Payment Policy

  • Payment Structure: Payments are collected per term, which typically lasts 11 to 16 weeks, depending on the season.

  • Registration Requirement: Completing a registration form and accepting the Terms and Conditions are required before making any payment.

  • Class Access: Only children who are registered in the system and have paid for classes may attend.

  • Non-Refundable Fees: Fees are generally non-refundable. Refunds may be issued only in exceptional circumstances. Please contact the manager if you believe you are eligible for a refund.

Group Assignment & Class Rules

  • Assessment Requirement: New students must complete an assessment test for group placement unless they are new to rhythmic gymnastics.

  • Class Commitment: Students should adhere to their assigned group schedule.

  • Uniform and Equipment: Students must wear the required uniform for class, and parents are responsible for ensuring that all necessary gymnastics equipment is prepared in advance.

  • Dedicated Coach: Each group has an assigned coach, but replacements may occur due to sickness, competition season, or other valid reasons.

  • Parents in the Gym: Parents are not allowed in the gym during classes to minimise distractions and ensure a focused environment.

  • Drop-Off Protocol: Parents must follow school regulations for drop-off. The security team may require specific documents upon entry. Please collaborate with the school team for smooth access.

  • Pick-Up Protocol: Parents must arrive on time for pick-up. A consent form must be completed if a child is allowed to leave unaccompanied.

  • Lost Items: The club is not responsible for lost or forgotten items during class, but found items will be placed in the lost and found.

Makeup Policies

  • Definition of Makeup Class: A makeup class is an additional class attended to compensate for a missed scheduled class.

  • Makeup Class Limit: Students can have up to 4 makeup classes per active package.

  • Active Package: The “active package” refers to the total number of weeks you have paid for. For example, if you pay for 11 weeks in a 12-week term, your active package is 11 weeks. Makeup classes can only be scheduled within the active package and cannot be transferred to camps, following terms, or any events outside the active package.

  • Eligibility for Makeup Classes: Makeup classes can be granted for any reason during your active package period.

  • No Makeup Classes During Competitions: No makeup classes will be granted when your child participates in gymnastics competitions. During these events, coaches work with the students in the competition venue, and we count this participation as a class attended.

  • Class Accommodation: We will try to schedule makeup classes within the same group; if unavailable, they may be offered in a different group.

  • Weather Cancellations: We appreciate your understanding if classes are cancelled due to weather (e.g., heavy rain). We will do our best to accommodate a makeup class; however, if there is no availability, the class may shift to an online format and will be counted as a class conducted.

  • School Events Cancellations: Occasionally, the school may take the hall for events, and we will be informed of these cancellations on short notice, which is beyond our control. We appreciate your understanding in these situations and will provide makeup classes as needed.

  • Booking Responsibility: Parents are responsible for scheduling makeup classes and completing them within the active package. Do not delay scheduling all makeup classes until the last week, as availability may be limited.

Public Holidays and School Breaks

  • Public Holidays: Classes will not be held on designated public holidays. A list, along with details about makeup classes, will be provided at the beginning of each term.

  • Mid-Term Breaks: All classes will proceed as scheduled during mid-term breaks, with no cancellations.

  • School Breaks (winter/spring/summer): Intensive camps will be offered during school breaks. The schedule and pricing will be communicated in advance.

Communication

  • Stay Updated: Parents should regularly check for club announcements and updates.

  • Communication Channel: The primary channel is the WhatsApp group for your child’s class, where all important information will be shared.

  • Addressing Concerns: Please direct any questions or concerns to the club administration or Coach Sveta. Do not use social media for these matters.

  • Contacting Staff: Refrain from contacting staff outside working hours, including weekends and holidays. For general inquiries, please use WhatsApp or phone at +971 52 440 6557 during business hours.

Membership Termination

  • Reasons for Termination: Membership can be terminated for violent behaviour, consistent rule violations, or disruptive conduct. In such cases, no refunds will be issued.

Safety and Consent Policies

  • Medical Authorization: Parents or guardians must inform the club of any medical conditions affecting their child and provide consent for emergency medical care if needed.

  • Injury Awareness: Gymnastics carries inherent risks, as with any physical activity. By attending classes, you acknowledge these risks and accept responsibility for your child’s participation.

  • Photo and Video Permissions: By participating in classes, you allow the club to use your or your child’s likeness in photos and videos for marketing purposes.

  • Liability Waiver: By enrolling in classes, you acknowledge the inherent risks of gymnastics and agree not to hold Coach Sveta Rhythmic Gymnastics Club EST liable for any injuries or accidents that occur during classes or events.

  • Data Protection: We store personal information according to GDPR regulations. Only the customer can discuss account details unless permission is given to others. We implement appropriate measures to ensure the security of personal information.

Definitions

  • You/Customer/Parent: The individual or guardian responsible for paying for Coach Sveta Rhythmic Gymnastics Club EST services.

  • Member(s)/Student(s)/Child: The participant(s) enrolled in classes at Coach Sveta Rhythmic Gymnastics Club EST.

  • We/Us: Refers to Coach Sveta Rhythmic Gymnastics Club EST.

  • School: GEMS Al Barsha National School.

  • Hall/Gym: The gymnastics venue rented from GEMS Al Barsha National School by Coach Sveta Rhythmic Gymnastics Club EST.

    By attending or registering for classes at Coach Sveta Rhythmic Gymnastics Club, you agree to abide by these Terms and Conditions. We strongly encourage you to read them carefully, as they impact your rights.